In-State (NC) Delivery
Local pick-up also is available at our Raleigh showroom. Please call ahead: (919) 789-9111.
All orderss are subject to 7.25 tax unless different local tax is applicable
For out-of-state orders, allow 4-8 weeks for scheduling from the time your items arrive at our warehouse from the manufacturer, depending upon your location and our carriers’ schedules. As a general rule of thumb, delivery scheduling for more rural/remote areas will take longer than delivery to metropolitan areas.
FedEx Freight items, such as vanity sinks and smaller items, may take up to 2 weeks for delivery.
Defective Items & Other Circumstances
Defective items will be replaced or replacement parts will be supplied accordingly.
All items are inspected for damage prior to shipping.
Upon delivery, customers MUST inspect items for damage before signing the delivery receipt with the freight carrier; all damages must be noted on the original Bill of Laden. Claims for damaged goods will NOT be accepted after delivery. Refunds and/or replacements also will NOT be provided after delivery.
Please double check all measurements before purchase. Returns are NOT accepted in the case that the purchased item does not fit in the desired location.
If you are not able to be present for delivery, it is your responsibility to inform the person accepting the delivery of these policies.
Have questions? Call us at (919) 789-9111, or click here.